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Be Your Customer’s Hero: Real-world Tips and Techniques for the Service Front Lines
0R30,00On the front lines of customer service, every day presents new and unexpected challenges-and even the most dedicated employees can be caught unprepared. They need confidence. They need training. Th…
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Becoming a Woman of Influence: Making a Lasting Impact on Others
0R30,00Women all have the power to influence others, whether they’re “ordinary women” or trained leaders. “Becoming A Woman of Influence” offers principles for building solid relationships through mentori…
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Better Back Workout
0R30,00If you want to strengthen your back, reduce pain, and prevent future problems but don’t have the time, find out how following this book and DVD set. Forget gyms, expensive…
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Big Mind: How Collective Intelligence Can Change Our World
0R30,00A new field of collective intelligence has emerged in the last few years, prompted by a wave of digital technologies that make it possible for organizations and societies to think…
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