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Be Your Customer’s Hero: Real-world Tips and Techniques for the Service Front Lines
0R20.00On the front lines of customer service, every day presents new and unexpected challenges-and even the most dedicated employees can be caught unprepared. They need confidence. They need training. Th…
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Beaded Adornments: Creating New Looks for Clothes & Accessories
0R1.00Presents an array of methods used to embellish clothing and other articles with beadwork.
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Before Another Dies
0R20.00When nighttime radio becomes daytime danger, Mayor Maddy Glenn must act before another innocent dies.
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Being Elizabeth
0R30.00Elizabeth Deravenel finds herself at the crossroads of love and duty as she runs one of the most powerful business dynasties in history.
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